Who we are

Burton Staff Operations is an operations-focused consulting firm built for transportation and NEMT providers who need real-world solutions — not generic advice.

We specialize in stabilizing day-to-day operations by improving dispatch workflows, staffing coverage, and internal processes that directly impact service reliability. Our work is grounded in hands-on operational experience, not theory.

We partner with owners and managers who are dealing with late pickups, staffing gaps, inefficiencies, and growing pains — and help them build systems that actually work in the real world.

How we work

We don’t sell one-size-fits-all packages. Every operation is different.

Our approach starts with understanding how your business currently runs, identifying where breakdowns are happening, and implementing practical changes that improve consistency, accountability, and performance.

Whether you’re growing, restructuring, or trying to regain control of daily operations, our role is to help you move forward with clarity.

Request Operational Support

Tell us about your operation and where you’re experiencing challenges. We typically respond within 1 business day.